Privacy policy

Privacy Policy

This Privacy Policy describes how Worldlyhome (the “Site” or “we”) collects, uses, and shares your personal information when you visit the Site or make a purchase.

Contact

After reading this policy, if you have questions, requests for more information about our privacy practices, or complaints, please contact us via email:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. If you contact us for customer service, we may also collect additional information.

For the purposes of this Privacy Policy, “personal information” means any information that can uniquely identify an individual. See below what we collect and why:

Device Information

Purpose: To properly load the Site and analyze usage in order to optimize performance.
Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
Shared with: Shopify.
Data collected: Browser, IP address, time zone, cookie data, pages/products viewed, search terms, and interactions with the Site.

Order Information

Purpose: To provide products and services, process payments, arrange shipping, send invoices and order confirmations, provide customer support, perform fraud checks, and deliver marketing communications based on your preferences.
Source: Collected directly from you.
Shared with: Shopify.
Data collected: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

Customer Support Information

Purpose: To provide customer support.
Source: Collected directly from you.
Shared with: Not applicable unless required for support.
Data collected: Any information you voluntarily provide.

Sharing Personal Information

We share your personal information with service providers to help us deliver our services and fulfill our contractual obligations. For example:

We use Shopify to power our online store. Learn more about how Shopify processes your data here: https://www.shopify.com/legal/privacy.
We may share your information to comply with legal obligations, such as subpoenas or lawful requests, or to protect our rights.

Behavioral Advertising

We use personal information to provide targeted advertising and marketing communications. For example:

We use Google Analytics. More information: https://www.google.com/intl/en/policies/privacy/. Opt out: https://tools.google.com/dlpage/gaoptout.
We share usage and purchase data with advertising partners using cookies or similar technologies.
Through Shopify Audiences, we display targeted advertisements based on your purchase history.

Opting out of targeted advertising:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
General opt-out: https://optout.aboutads.info/

Use of Personal Information

We use your personal information for:

Selling and delivering products
Processing payments
Shipping and communication
Updates on new products or promotions

Legal Basis (GDPR)

If you are a resident of the EU, we process your information based on:

Your consent
Performance of a contract
Legal obligations
Protection of vital interests
Public interest
Legitimate interest (without infringing your rights)

Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless you request its deletion.

Automated Decision-Making

In cases of automated decisions that significantly affect you (such as fraud detection via Shopify), you have the right to object. Shopify uses limited automated decision-making:

Temporary blocking of IP addresses or credit cards after multiple failed transactions

Your GDPR Rights

As an EU resident, you have the right to access, correct, delete, and port your data. To exercise these rights, please contact us using the contact details above.

Please note: your data is processed in Ireland and may be stored or further processed outside of the EU, such as in Canada or the United States. More info: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Residents)

If you are a California resident, you have the right to access, correct, delete, and transfer your data. Contact us to exercise these rights.

Cookies

We use functional, performance, advertising, and social media cookies. Cookies improve user experience and help us understand how visitors use the Site.

Cookies may be “session” (deleted when you close your browser) or “persistent” (remain until their expiration date). Most cookies remain active between 30 minutes and 2 years.

You can manage cookies through your browser settings. More info: www.allaboutcookies.org.
Note: Blocking cookies may limit certain site features or advertisements.

Do Not Track

We currently do not respond to “Do Not Track” signals as there is no industry-wide standard for compliance.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check back regularly for updates.